Christina worked with the LUXE L’Oreal brands, primarily Kiehl’s, to:
Managed day-to-day organic social media engagement, maintaining brand voice and strengthening consumer relationships across Instagram, TikTok, X, and Facebook
Partnered with creative marketing team to brainstorm and execute social-first campaigns, influencer initiatives, and branded content
Conducted market research to identify trends, transforming insights into engaging content strategies that align with marketing objectivesUtilized Salesforce and Sprinklr to execute social media strategies, track performance, and report on key metrics
Sourced and collaborated with influencers and creators for gifting opportunities (Seeding & Gifting/Surprise & Delight)
Delivered timely responses to high-volume consumer inquiries, achieving a 100% response rate with an average 11-hour turnaround
Examples of Work: